Frequently Asked Questions
What should I expect during our first session?
Much of the first session will be about the two of us getting to know one another. The most important aspect of the therapy process is the relationship between client and counselor. You must feel that you are working with someone capable of understanding your situation, and with whom you feel you can be honest. Our first session also may include discussion of your primary areas of concern, talk about my own counseling approach, and initial goal-setting. We also will complete some paperwork and discuss your scheduling preferences.
What is your professional fee?
I offer a sliding scale based on household income. There is a higher fee for the longer sessions usually scheduled for couples counseling. Feel free to contact me to discuss your fee.
What are my payment options?
Payment is required at every session. You may pay by cash, credit card, or via check (made out to "Stacy Notaras Murphy").
How often should I expect to meet with you?
I work with clients on a weekly basis and sessions are scheduled for the same day and time each week. Paid phone sessions may be scheduled if you are in crisis or require a special arrangement due to travel or illness.
Can I use my insurance?
I am considered an out-of-network provider for your insurance panel. If you plan to use your insurance benefits during our work together, it’s a good idea to contact your company and ask about its reimbursement rate for “out of network mental health.” You will be required to pay the full fee at the time of service, and will receive a monthly billing statement complete with the codes and details required for insurance reimbursement. You may also use this statement to receive reimbursement through your flexible spending plan. Most of my clients who choose to seek reimbursement are successful at recovering a large portion of the fee.
What is your cancellation policy?
I have a 24-hour notice policy for cancellation or rescheduling. If I do not receive at least 24 hours notice of your cancellation, you will be charged the full fee for the session.
What is the best way to reach you with a schedule change?
All cancellations or rescheduling requests must be made by voicemail or text.